Shipping delays expected
Due to Covid-19, shipping in Australia can take up to 2 weeks to arrive and International shipping is taking up to 8 weeks to arrive. Please be aware of the shipping times before placing your order.
Most items are ready to ship and the majority of orders will ship out on the next business day. Some items are made to order, which means the product requires assembly and or finishing prior to being shipped - the time required for these products varies and will be displayed on the item page.
Shipping Cost & Methods
Trendy Street Jewelry operates exclusively online, and therefore is unable to provide a pick-up option.The following services and shipping rates are applied:
- Australia Post Standard Parcel Service
- Australia Post Standard International Service
Occasionally, a shipping service may be upgraded to registered (requiring signature on delivery), however this will be at no additional cost to the buyer.
AUSTRALIA - Flat Rate Of $7.50 AUD
Delivery for standard services to most major metro areas is generally 3-5 business days after shipping, 4-7 business days for rural areas, and up to 15 business days for remote areas. (Mail transport methods [air or road], and fluctuating conditions such as mail volume or extreme weather, can affect these estimates, however if it is more than 3 days past the delivery estimate, you are welcome to contact me so that I can initiate an investigation with Australia Post and provide further options as needed).
AUSTRALIA - FREE SHIPPING for Orders over $35.00
All orders placed and shipped in Australia with minimum order value of $35.00 receive free shipping.
INTERNATIONAL - Flat Rate Of $21.00 AUD
Delivery for standard services to most major country's is generally 14-21 business days after shipping. (Mail transport methods [air or road], and fluctuating conditions such as mail volume or extreme weather, can affect these estimates, however if it is more than 3 days past the delivery estimate, you are welcome to contact me so that I can initiate an investigation with Australia Post and provide further options as needed).
INTERNATIONAL - FREE SHIPPING for orders over $99.00
All orders placed and shipped International with minimum order value of $99.00 receive free shipping.
International shipments will have Custom forms marked with the purchase price. Buyers are responsible for any duties, tariffs or delivery surcharges by their Country.
Items will be classed as lost after 10 weeks from the date of posting your order. Please let me know if your order hasn't arrived by then.
If for any reason you are not 100% satisfied with your purchase, you may return it online within 30 days of delivery for exchange or full refund. Subject to meeting the requirements of our refund policy.
For more information, visit our FAQ page.
I cannot guarantee any delivery times.
Website Customer Service Hours:
Monday-Friday 10am - 5pm AEST