How To Use Our HERO Packaging

So you've heard about our new compostable packaging and love the idea of being eco-friendly, but not sure how it works?

We'll show you how they work below.




Hero packaging

Our compostable mailers, known as HEROPACKs (shipping bags)  are used to ship our products to you. Unlike traditional shipping mailers, these are NOT made from plastic. The mailers are made from mostly plant-based materials such as PLA and a certified compostable material called PBAT (some seriously fancy ways of saying corn starch and bonding agents).





This is how:

1. Once you receive the mailer, you should cut along the line on the flap and re-use it with the second adhesive (glue) strip. These mailers are one of the only ones in the world that have a reusable strip!

2. Once the mailer has been used up, the last person to receive it can cut it up and put it in their home-compost bin (note, these can't be placed in the recycling bin).

3. If they don't have a compost bin, they can go to and find someone who has a compost bin near them. Some councils also provide a green organics waste/compost bin.

4. Once composted properly, the HEROPACKs will start to break down and turn into amazing fertiliser for the garden. This takes about 90-120 days (3-4 months).

5. If the mailers do end up in landfill, they will thankfully still break down. We would never encourage our packaging to go to landfill because it still contributes to wastage, but we know that within a couple of years, the mailers will start to decompose.



Compost Mailer

 Small changes equal big impact

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